Return and refund policy

Effective Date: 03-01-2025

At Geeklett. we understand that your perfect pick may need a small adjustment. That's why we've created a straightforward process for returns and exchanges, provided the criteria below are met:

Address: Unit 105, 1401 Pennsylvania Ave, Wilmington Delaware 19806, United States

Return Conditions

• Return Period: 30 days from the delivery date
  
• Restocking Fee: None
  
• Refund Time: Within 7 working days
  
• Shipping Costs for Returns: Free

Delivery Day Return Policy

Our return policy is based on the delivery day. not the purchase day, to ensure you have enough time to inspect your purchase. If an item is in transit beyond the specified 30-day return policy period. we will consider this and allow returns accordingly. the return policy period starts from the day the item is delivered to your specified address.

 

Initiate a Return

Contact Us

• Contact our customer support team at support@geeklett.com with your order number and reason for the return.

Return Authorization

• our team will review your request and provide a return authorization along with a return shipping label (if applicable).
  
• Return packages are issued only from the USA.

 

Packaging And Shipping

• Ensure the item is in original condition with all tags, extra accessories, and original packaging included.
  
• Follow the provided instructions for packaging and shipping the return to the address given in the return authorization.
  
• Return the item using USPS with the provided return label from steps 1 and 2.

Required Documents

• Include a copy of the return authorization with the returned item.
  
• Attach photos if necessary to support claims of damage or defects.

 

Refunds

Once we receive and inspect your return, we will notify you of the refund status. If approved, refunds will be processed within 1-2 business days to your original payment method. The refund method will be the same as your original payment.